Frank Speaking Live

Sunday, November 16, 2025

The 5.1 ChatGPT Leap: How This AI Update Will Transform How You Sell, Market, Communicate & Lead

 

The 5.1 ChatGPT Leap: How This AI Update Will Transform How You Sell, Market, Communicate & Lead

By Frank Furness — Global Sales Rebel, AI Explorer & Occasional Troublemaker

If you’ve ever wished you could clone yourself so one version could build your business while the other lies on a beach in Alicante feeding seagulls (I’ve tried this — only one of us had fun), then the arrival of ChatGPT 5.1 might be the closest you’ll get.

Because 5.1 isn’t just another update and it has just happened, so this is hot from the press.

It’s a shift, a step-change, a “put your seatbelt on” moment in AI.

If you’re in sales, marketing, leadership, professional services, fitness, finance, hospitality, or anything involving humans… this matters.

Let me break it down in my usual way: real-world use, a little humor, and a firm nudge to get ahead before your competitors wake up.

1. So… what’s new with ChatGPT 5.1?

Ø  In simple terms:
It’s faster.
It’s smarter.
It’s more intuitive.
It’s better at keeping context.

Think of the upgrades like moving from a rusty old bicycle to a Ducati. It still has two wheels, but the experience is wildly different. Maybe a drummer with 4 hands…

A person playing a drum set

AI-generated content may be incorrect.

Here’s what stands out:

Sharper Reasoning & Better Memory

5.1 doesn’t just answer questions — it understands where you’re going, anticipates next steps, and sticks with conversations without losing the plot.


If previous versions occasionally felt like dealing with a goldfish, this one feels more like a well-trained assistant who actually listens.

Real-Time Workflow Capability

This is the gamechanger.

Instead of giving you ideas, it can now build the work, structure it, format it, improve it, and even run multi-step sequences without you juggling 200 prompts.

It’s like hiring a digital VA who never gets tired, never takes a lunch break, and never complains that your video scripts are too long.

Context Handling on Steroids

Long conversations?
Complex workflows?
Multi-layered projects (like your 30-slide LinkedIn strategy deck)?
5.1 handles it without dropping a thread.

This unlocks serious power for:

  • Sales playbooks
  • Funnel builds
  • Email sequences
  • Proposal creation
  • Research projects
  • Book chapters
  • Client strategy plans

Basically… the stuff businesses spend weeks on.

2. What This Means for Sales, Marketing & Business Growth

A. Salespeople can now “scale themselves”

For years I’ve been telling audiences:
“If you’re not using AI, you’re already being outperformed by someone who is.”

5.1 takes this to another level.

Imagine:

  • Prospecting lists built automatically
  • Personalised outreach written and scheduled
  • Meeting prep summaries created in seconds
  • Objection-handling scripts adapted to each buyer
  • LinkedIn content generated daily without the ‘blank screen panic’
  • CRM updates done for you

If 2024 was the year of AI curiosity, 2025–2026 is the year of AI performance.

B. Marketing teams get a full creative department in a box

I’ve seen companies spend £30,000 on branding, only to finish with a PDF nobody reads and a logo that looks like it was designed by a tired Labrador.
Now?
5.1 helps you create campaigns in hours:

  • Landing pages
  • Email sequences
  • Carousels
  • Video scripts
  • Blog posts
  • Lead magnets
  • Presentation slides

It’s Canva, HubSpot, and a creative director rolled into one — and it doesn’t argue about color palettes.

C. Leaders finally get breathing space

If you run a company, you know the pain:
Strategy meetings, onboarding, crisis control, endless emails, “urgent” requests that aren’t urgent…

5.1 frees up mental bandwidth so leaders can actually lead instead of firefighting.

It becomes your:

  • strategist
  • sounding board
  • presentations assistant
  • meeting preparer
  • communications writer
  • research analyst

For CEOs and founders, this is huge.

3. How I’m Personally Using ChatGPT 5.1 Right Now

I’ve already built:

  • A LinkedIn Hunter Agent that finds 50 conference bookers a week
  • A Sales Mechanics Workflow for monthly Keiser sessions
  • A full-suite content engine for my articles, carousels, scripts, and proposals
  • A Lead Magnet Factory for advisors and property teams
  • A Speaking Proposal Builder that drafts documents in minutes

Here is an example of what I have set up. A system that finds me 6 targeted prospects every day, connects with them on LinkedIn in a personalised message and creates email follow up. This saves me around 2 hours a day….

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4. Why This Update Changes the Game (and why ignoring it is dangerous)

We’re entering a world where:

  • Salespeople who use AI will outsell those who don’t
  • Advisors who use AI will acquire more clients
  • Speakers who use AI will get more bookings
  • Entrepreneurs who use AI will run leaner, faster, smarter businesses
  • Content creators who use AI will publish 10x more than those who resist

This isn’t about replacing humans — it’s about supercharging them.

The same way we eventually all learned to use email, PowerPoint, and Google Maps… AI will become the next essential skill.

The businesses that adopt it early?
They win……Every time.

5. Where to Start (Simple Steps Anyone Can Implement)

Step 1: Upgrade your prompts

Most people are still writing one-line prompts.
With 5.1, you can now create multi-step workflows.

For example:
“Create a 10-post LinkedIn campaign, write the scripts, design the carousel outline, structure the PDF lead magnet, and give me a posting schedule.”

Step 2: Build recurring systems

Prospecting, content creation, email nurturing, and client onboarding can all be automated.

Step 3: Train your team (before your competitor does)

This is where companies fall behind — they buy the tool but don’t teach their people.

I’ve already begun running full-day programs showing teams how to:

  • set up AI workflows
  • create content engines
  • replace manual tasks
  • build “AI thinking” into the culture

It’s transformational.

6. Final Thoughts: ChatGPT 5.1 Is Not the Future — It’s the Present

When I started speaking about AI years ago, people smiled politely and hoped it would go away.
Now CEOs, sales managers, advisors, HR directors, fitness clubs, property companies, and global associations are calling me asking:

“How do we catch up?”

Because the companies moving fastest right now are using AI not as a tool…
but as a strategy.

And ChatGPT 5.1 is the biggest shift we’ve seen yet.

It’s faster.
Smarter.
More human.
More powerful.
And easier to integrate into everyday business than ever before.

If you embrace it now, you’ll lead the pack.

If you wait… you’ll be trying to catch up with someone who didn’t.

 

What Would You Like Me to Build for You With 5.1?

If you want help creating:

  • an AI prospecting system
  • a LinkedIn machine
  • a content engine
  • a sales workflow
  • or an AI-powered strategy for your team

Just book me — I’ll happily show you what’s possible.

Because if there’s one thing I’ve learned from speaking in 70 countries: those who adapt fastest win the fastest.

Ready to Transform Your Sales Team’s Performance?

If your team is ready to stop being average and start being exceptional, let’s have a conversation. I work with organizations in 69 countries who are committed to staying ahead in today’s competitive landscape.

I can help your team through:

  • High-impact keynote presentations that inspire and educate your entire organization
  • Intensive sales training workshops that deliver immediately applicable skills
  • Conference speaking that positions your event as cutting-edge and valuable
  • Custom coaching programs tailored to your industry and challenges

Don’t let your competition leave you behind while they master these essential skills.

Contact me today:

  • Email: frank@frankfurness.com
  • Phone: +44 7711 672888
  • LinkedIn: linkedin.com/in/frankfurness
  • Website: www.frankfurness.com

Remember: in today’s rapidly evolving sales environment, standing still means falling behind. Your competitors are already adapting – are you?

Frank Furness is an internationally recognized sales expert, keynote speaker, and author who has trained teams in 69 countries. He’s helped organizations generate over £1 billion in additional revenue through modern sales methodologies.

 

 

Wednesday, October 15, 2025

24 Social Media Predictions That’ll Make or Break Your 2026

 


After 70 countries, thousands of salespeople trained, and far too many airport sandwiches, here’s what I can tell you with certainty:

Social media isn’t evolving. It’s mutating.

 LinkedIn: The New Money Machine

  1. Predictive Buyer Intent
    LinkedIn’s becoming part sales platform, part mind reader.
    It’s learning who’s likely to buy before you know. Creepy? Yes. Useful? Absolutely.
  2. Video Takes the Crown
    If you’re camera-shy, 2026 is your nightmare.
    LinkedIn is now mobile-first (≈70%) and video-obsessed.
    Think “mini-masterclass,” not “corporate hostage tape.”
  3. Newsletters That Actually Get Read
    While emails gasp for air, LinkedIn newsletters still average 50% opens.
    Mine bring in new clients almost every time I hit publish.
    Coincidence? I doubt it.
  4. Collaborative Articles for Visibility
    Comment intelligently and your profile views will spike.
    Think of it as networking for introverts — minus the canapés.

Instagram & Threads: The Good-Looking Platforms

  1. Stories Become Shops
    If it’s pretty, it sells.
    If it’s not, fix it — because Stories are the new storefronts.
  2. Threads Overtakes X (For Sanity)
    It’s calmer, friendlier, and the trolls haven’t moved in yet.
    Get your tone right now, before the marketers ruin it.
  3. AI Faces? Disclose Them.
    Meta’s flagging AI-generated images.
    Be transparent — fake never ages well.
  4. Reels: Shorter, Sharper, Stronger
    You still have about 1.5 seconds to stop the scroll.
    No pressure.

TikTok: Where Chaos Becomes Commerce

  1. TikTok Shop Takes Over
    More than 30% of users will buy something without leaving the app.
    That’s not a trend; that’s a revolution.
  2. AI Hosts on Night Shift
    Virtual presenters, multilingual, tireless, terrifyingly effective.
    They don’t blink, but your bank account might.
  3. Mini-Apps Take Over
    TikTok wants to be your booking engine, food app and dating site.
    Choose what helps your business — and ignore the rest.
  4. Transparency… Sort Of
    They’ll show you some of the algorithm, but not the secret sauce.

 

Meta: From Midlife Crisis to Comeback Tour

  1. Chronological Feeds (In Europe)
    EU users can now ditch algorithmic feeds thanks to new laws.
    Translation: your organic reach just went on holiday.
  2. AI Shopping Bots Get Smart
    WhatsApp and Messenger will sell for you — 24/7, no overtime pay.
  3. Ray-Bans That Record
    They’re brilliant for authentic POV storytelling.
    Just don’t believe the myth that Meta boosts the posts.
  4. Group Commerce = Gold Rush
    If you’ve built a community, you’ve also built a customer base.

 

YouTube: Where Serious Players Play

  1. Shorts Start Paying
    Revenue-sharing improves, but competition’s fierce.
    Out-teach, out-talk, out-title.
  2. Podcasting Finds Its Home
    YouTube’s finally embracing audio-first creators.
    Your voice deserves better than Spotify’s algorithmic shrug.

 

X: Clinging On by Its Fingernails

  1. X Money Appears (Partially)
    Payments are live in some states.
    Will it matter? Only if your crowd’s still hanging around.
  2. Community Notes Chaos
    When fact-checking depends on volunteers, results vary.
    Brands, think before you repost.

 

The AI Avalanche

  1. AI Labeling Becomes Standard
    TikTok, Meta and YouTube now flag synthetic media.
    Get ahead of it — honesty beats mystery every time.
  2. AI Handles the First “Hello”
    Bots will take 70% of first-line service, but the best brands use them to accelerate humanity, not replace it.
  3. Virtual Influencers Go Mainstream
    They never age, never argue about contracts, and never eat the catering.
    Expect them everywhere.
  4. AI Ads Beat Human Ones (Sometimes)
    But when AI meets human insight? That’s where the magic prints money.

 

Frank’s Action Plan for 2026

If you only do five things:

  1. Post 3 quick teaching videos weekly on LinkedIn
  2. Start a LinkedIn newsletter
  3. Experiment with TikTok Shop
  4. Learn and love AI tools — they’re not replacing you, they’re multiplying you
  5. Batch content on Sundays so you stop winging it

Stop doing this:

  • Posting without purpose
  • Avoiding video
  • Hoping reach will come back
  • Waiting for “the right time” (that was last year)

 

The Final Word

Social media now rewards bravery and consistency, not perfection.
Pick your platform, master your tools, show up daily.

And for heaven’s sake, don’t let AI out-human you.

Need help turning this into sales?
📧 frank@frankfurness.com | 🌐 frankfurness.com

 

P.S. Remember my British Airways post that hit 230,000 views?
No filters, no fluff — just raw truth.
Do that this week.
Authenticity beats algorithms, every time.

Sunday, August 24, 2025

The 10 Essentials for Sales Teams That Sell Smarter

The Sales Wake-Up Call: Why 73% of Sales Teams Are Already Behind (And How Yours Can Lead the Pack)

Here's a sobering statistic that should make every sales leader pause: 73% of sales teams are still using methods that worked five years ago. Meanwhile, their prospects have evolved light years ahead.

Just recently, I was working with a client in Manchester when one of their prospects corrected them about their own product features – the buyer had done more research than the seller!

Sound familiar? If this scenario makes you uncomfortable, good.

It should. Because in today's hyper-informed marketplace, being "pretty good" at sales is the same as being spectacularly average.

After training sales teams in 69 countries and watching billions in revenue transformation,

I've identified the ten non-negotiable activities that separate the sharp teams from the struggling ones. These aren't suggestions – they're survival skills.

1.    Master AI-Powered Sales Intelligence (Not Just ChatGPT)

 

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AI-generated content may be incorrect.

Here's what's happening while your competition is still manually researching prospects: smart teams are using AI to do in minutes what used to take hours.

The Sharp Team Approach:

  • ChatGPT for personalized outreach: I watched a client generate £180,000 in new business from a single LinkedIn campaign powered by AI-crafted messages
  • Crystal Knows for personality insights: Know whether your prospect is detail-oriented or big-picture focused before you dial
  • Tutorai.me for rapid onboarding: New team members are productive in days, not months

The key? AI is like salt in cooking – too little and your results are bland, too much and you've ruined everything. Master the balance.

2.    Become LinkedIn Legends (Not LinkedIn Lurkers)

 

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LinkedIn isn't social media anymore – it's a sales weapon. With over 32,000 followers, I've seen teams transform their pipeline using strategies most sellers never discover.

What Sharp Teams Do:

  • Post valuable industry insights 3-4 times weekly
  • Use LinkedIn Sales Navigator like a precision instrument, not a blunt tool
  • Engage meaningfully in comments before making any sales approach
  • Share knowledge freely without expecting immediate returns

Remember: in 2025, buyers expect you to be visible, credible, and valuable before they'll even take your call.

3.    Sell to Both the Head AND the Heart

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This is where most teams fail spectacularly. They either go full analytical (boring the emotional decision-maker) or full emotional (frustrating the logical buyer).

Head Buyers Need:

  • Detailed ROI calculations and comparative analysis
  • Risk mitigation strategies and implementation timelines
  • Industry benchmarks and peer references

Heart Buyers Need:

  • Vision of the transformation and personal impact stories
  • Emotional connection to the outcome and recognition of their concerns

Sharp teams identify which type they're dealing with in the first five minutes and adapt accordingly. The best? They speak to both in every presentation.

4.    Prospect with Precision, Not Prayer

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Gone are the days of "smile and dial." Today's sharp teams prospect like scientists, not gamblers.

The Modern Prospecting Formula:

  • Research first: LinkedIn, company news, industry challenges
  • Personalize ruthlessly: generic outreach gets deleted instantly
  • Multi-channel approach: email, LinkedIn, video, phone – but strategically sequenced
  • Track everything: what works, what doesn't, what converts

I recently worked with a team that increased their response rates from 2% to 34% simply by changing their prospecting approach from quantity to quality.

5.    Understand Marketing Like a Marketer

 

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Sharp sales teams don't wait for marketing to hand them leads – they understand the entire customer journey and contribute to it.

What This Looks Like:

  • Know your buyer personas better than marketing does
  • Contribute to content creation based on real customer conversations
  • Understand SEO basics and help optimize company content
  • Use marketing automation tools to nurture their own prospects

When sales and marketing truly align (not just say they do), companies see 38% higher win rates.

6.    Develop Razor-Sharp Questioning Skills

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Average salespeople talk. Sharp salespeople ask questions that make prospects think differently about their situation.

The Question Hierarchy:

  • Surface Level: "What's your budget?"
  • Strategic Level: "What happens if you don't solve this problem this year?"
  • Transformational Level: "What would success look like for you personally?"

Master the art of asking questions that your competitors would never think to ask.

7.    Become Industry Authorities (Not Generic Sellers)

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Your prospects don't need another salesperson – they need an industry expert who happens to sell solutions.

Authority Building Actions:

  • Read industry publications religiously and share insights
  • Attend (and speak at) industry events
  • Build relationships with industry analysts and journalists
  • Become the person prospects call for advice, not just quotes

8.    Master the Art of Social Selling

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This goes beyond LinkedIn posts. Sharp teams integrate social selling into every touchpoint.

Advanced Social Selling:

  • Monitor prospect companies' social activity for conversation starters
  • Share relevant content that helps prospects solve problems
  • Build relationships with prospects' connections
  • Use social listening tools to identify buying signals

9. Embrace Video Communication

While your competition is still sending text emails, sharp teams are building relationships through video.

Video Applications:

  • Personalized video prospecting messages
  • Product demonstrations tailored to specific use cases
  • Thank you videos after meetings
  • Problem-solving videos that add value

My YouTube channel has over 4 million views because video builds trust faster than any other medium.

10. Continuously Upgrade Your Skills

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AI-generated content may be incorrect.

The moment you think you've "arrived" as a salesperson is the moment you start falling behind. Sharp teams are learning machines.

Continuous Learning Strategy:

  • Read one sales/business book monthly
  • Attend at least two professional development events yearly
  • Practice new techniques with low-risk prospects first
  • Regularly role-play challenging scenarios with teammates

Companies with robust training programs experience 53% lower employee turnover and 34% higher win rates.

The Bottom Line: Sharp or Obsolete

The sales profession has evolved more in the last five years than in the previous fifty. Teams that embrace these ten practices don't just survive – they dominate their markets.

But here's the challenge: knowing what to do isn't the same as doing it consistently and correctly. Implementation is where most teams fail.


Ready to Transform Your Sales Team's Performance?

If your team is ready to stop being average and start being exceptional, let's have a conversation. I work with organizations in 69 countries who are committed to staying ahead in today's competitive landscape.

I can help your team through:

  • High-impact keynote presentations that inspire and educate your entire organization
  • Intensive sales training workshops that deliver immediately applicable skills
  • Conference speaking that positions your event as cutting-edge and valuable
  • Custom coaching programs tailored to your industry and challenges

Don't let your competition leave you behind while they master these essential skills.

Contact me today:

  • Email: frank@frankfurness.com
  • Phone: +44 7711 672888
  • LinkedIn: linkedin.com/in/frankfurness
  • Website: www.frankfurness.com

Remember: in today's rapidly evolving sales environment, standing still means falling behind. Your competitors are already adapting – are you?

Frank Furness is an internationally recognized sales expert, keynote speaker, and author who has trained teams in 69 countries. He's helped organizations generate over £1 billion in additional revenue through modern sales methodologies.