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Thursday, March 01, 2007

Client Based Selling

In the last issue we looked at Relationship focused buyers. Now we will see what motivates the Security based buyers and how we can recognise and adapt to get the best results when selling to them.
Security Focused Buyers
STRENGTHS
Supportive
Respectful
Willing
Dependable
Personal
WEAKNESSES
Conforming
Retiring
Non-committal
Undisciplined
Emotional
OFFICE
Friendly and open
Family pictures on desk
Desk is neat and functional
Open contact; round desk or couch
ATMOSPHERE
Open and sincere
PRIORITIES
Develop the relationship
PACE
Cautious and deliberate
ABOUT YOU
You must be friendly/honest/ non- threatening or pushy
WINNING ACCEPTANCE
Show personal interest
YOUR PRODUCT
Why your product is best
PROBLEM SOLVING
Support their feelings and interests
DECISION MAKING
Provide guarantees and offer opinions
How to win them over
Impress them by: Friendliness
Ask questions that: Are non threatening
Support their: Feelings
Demonstrate your: Warmth
Make benefits: Personal
Show commitment by: Working with them
Be impressed by their: Loyalty
Best close: Assumptive
Take a listen to a cut on Client Based Selling

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